CORNER FARM HOLIDAYS
Booking Terms
Availability & Booking
Should you wish to book Corner Farm, please refer to the availability page on this website. This gives an indication of the current booking position, but is not a guarantee of availability.
There are two ways to make a booking:
1. Use our online booking system.
2. Email or phone us to make a booking.
Any provisional bookings are held for 7 days. Should a deposit not be received within the 7 days your booking will lapse. All bookings are subject to our terms and conditions which are shown below.
1 The Contract
The contract is between the person making the booking on behalf of all members of the rental party (the Client) and us (the Owners) of Corner Farm and Corner Farm Barn (the Property).
The person making the booking must be at least 18 years of age at the time of booking.
The contract is entered into when the confirmation of the booking is issued (Confirmation) by the Owners and is subject to these Conditions.
The Client must check the Confirmation carefully to ensure it records the client’s requirements and notify us of any amendment immediately.
Start Date means the date of commencement of the rental period as per the Confirmation.
Departure Date means the date on which the Client is to leave the Property as per the Confirmation; departure must be by 10am on the Departure Date unless otherwise specifically agreed.
2 Deposit/Payment
For all bookings a minimum deposit of 25% of the rental fee is payable. For all bookings made within 30 days of the Start Date the full rental fee is payable. Non-payment of the balance of the rental on or before the due date (or on issue of the invoice for the balance whichever is the later) shall be construed as a cancellation of the contract by the Client.
The Owners reserve the right to pass on any bank charges & other costs if payment is made in a foreign currency or if we have had to re-present a cheque or process late payments.
3 Cancellation Cover
We recommend that Guests arrange holiday insurance to cover the cost of their holiday in the event of illness, pandemic self-isolation and Group size restrictions as well as other unforeseen personal circumstances.
Payment
Bookings are confirmed on receipt of the booking form and on receiving a deposit of 25% of the holiday cost. The balance of the rental will be due for payment 30 days prior to the arrival date; you will be sent email notification that the balance is due. If your payment has not been received by 30 days prior to the arrival date, we will assume that you wish to cancel. If the booking is made within 30 days of the arrival date, then payment will be due in full.”
Cancellation Notification
Any cancellation made by the Client for any reason unless through an Online Travel Agent (OTA) should be emailed to jane.morelli@btinternet.com or made in writing addressed to Jane Morelli, Corner Farm, Huntingfield, Halesworth, Suffolk, IP19 0LL.
Cancellation by email is not to be deemed to be in writing until such notice has been acknowledged by the Owners by email.
4 Reimbursements:
In the event of a reimbursement being agreed only rental costs can be refunded. A 5% administration charge of the rental fee is chargeable to reimburse readvertising costs, credit card charges and related costs. Guests who requested additional extras such as services, taxes and other ancillary charges will not be refunded.
Guests may cancel their reservation by notifying Jane Morelli via email jane.morelli@btinternet.com or by letter to Jane Morelli Corner Farm, Huntingfield, Halesworth Suffolk IP19 0LL.
5 Cancellation & changes by us
Where a force majeure event occurs (defined below) the Owners have the right to cancel your booking and will refund the rental paid less the 5% administration charge. In that event the Owners’ liability is limited to payment of the refund. No compensation can be paid or costs that the Client has incurred as a result of such cancellation or change.
The Owners reserve the right to alter or withdraw amenities or facilities which have been advertised or previously available, without prior notice where reasonably necessary due to repairs, maintenance, weather conditions and circumstances beyond the Owners control.
The Owners reserve the right to refuse to hand over accommodation to any person or persons who in their reasonable opinion are not suitable to take charge of it. In such cases, the rental charges will be refunded less the deposit, the contract is terminated, and the Owners have no further liability.
If in the reasonable opinion of the Owners, any person or persons are not suitable to continue the rental because of unreasonable behaviour, damage to property or danger or significant annoyance to others the contract may be terminated in which case the Owners will have no further liability and in this event no refund will be given.
6 Changes of Date
If the Client wishes to change a booking once Confirmation has been issued an administration charge of 5% of the rental fee is chargeable to reimburse readvertising costs, credit card charges and related costs.
However it is important to realise that, if a change is made less than 56 days prior to the Start Date, the change of date may have to be treated as the cancellation of one booking and the making of another.
7 Rental Period
Rentals commence, unless otherwise agreed, at 4pm on the Start Date and terminate at 10am on the Departure Date. Please do not arrive earlier than 4pm or your estimated arrival time as time is needed to clean the Property thoroughly between visitors.
If you fail to arrive by 12 noon on the day after the Start Date and do not advise the Owners of this late arrival, your booking may be treated as having been cancelled.
8 Numbers of persons using the Property
The number of persons occupying the Property must not exceed 6 unless expressly agreed with the Owners and the Owners reserve the right to refuse entry to the entire party if this condition is not observed and in such a case no refund will be given. Children under 2 years are not normally counted for this purpose.
9 Complaints
Any shortcomings or cause for complaint should be notified to the Owners during the rental period so that they can take steps to rectify these.
10 Care of the Property
The Client shall take all reasonable and proper care of the Property and its furniture, fittings and effects in or on the Property and leave them in the same state of repair and condition and in the same clean and tidy condition at the end of the rental period as at the beginning.
11 Pets
One dog is permitted for stays in the Barn but are not accepted for Bed & Breakfast accommodation. The Owner reserves the right to refuse entry to the entire party if this condition is not observed, or to terminate the contract on discovery of an unauthorised pet, in which case the Owners will have no further liability and in this event no refund will be given.
12 Vehicles
The Clients vehicles and accessories and contents are left entirely at the Client’s risk. The Owners will not be responsible for any loss or damage from or to any vehicle from any cause whatsoever other than the negligence of themselves or their employees or agents.
13 Liability
The Owners cannot accept liability for any damage, expense, injury, death or loss or any nature whatsoever suffered by any person or persons from any cause whatsoever other than for proven negligence or wilful misconduct of themselves their employees or agents.
14 Special needs & wheelchair access
Much of the Property is on 2 floors. Visitors with mobility difficulties should raise any enquiries as to the suitability of the property for their needs. It is essential that all booking applications from parties including people with special needs provide written details of those needs and confirmation that able-bodied assistance will be available.
15 Right of Entry
The Owners reserve the right to enter the Property at any time with or without notice in case of emergency or if they have reasonable grounds to believe that there is or has been a breach of these conditions.
16 Data Security
We treat any data collected during the course of making bookings or dealing with enquiries in strict confidence. Your data will never be sold. As members of Premier Cottages (a marketing collective of the best four and five star cottages in the UK) we have agreed to supply to Premier Cottages Ltd the names, postal and email addresses of all guests booking with us or proposing to book with us during the previous year, in order that these guests/potential guests may be sent a Premier Cottages brochure and sent promotional emails from time to time. By accepting these terms and conditions you are indicating your consent to receiving these communications from us unless you let us know otherwise, which you can do at the point of booking by ticking the Marketing Notes box in the extras section. If at any time you would like your details removed from this list all you need do is to click the unsubscribe link on any of the emails or contact us at jane.morelli@btinternet.com and we will arrange for you to be removed from the mailing list.
17 Breakages & Damage
The Client must reimburse the Owners for replacement or repair of damaged items or extra cleaning costs or unblocking the sewage treatment plant. Note that towels must not be used on the beach.
18 Third Party Suppliers
Where a Guest intends to use a third-party supplier on the Owners premises, they must obtain permission in advance to do so. Guests should provide written details of the supplier in making a request for consent with details of the service to be provided.
Corner Farm Holidays cannot accept liability for the activities of a third-party supplier. Where we provide a suggestion or recommendation that will be based on our belief and experience and / or feedback received from other guests / contacts. The Owners shall not be liable for the failure of a particular service provider to properly perform the relevant services, this being a matter between the Guest and the relevant third-party provider.
Guests must ensure that any approved third-party supplier has adequate public liability insurance for the services or goods that they supply.
19 Holiday Insurance
Guests are strongly advised to arrange holiday insurance to cover the cost of their holiday in the event of illness, pandemic self-isolation and Group size restrictions as well as other unforeseen personal circumstances.
20 Force Majeure Event
In this contract, a Force Majeure Event means any of the following circumstances
which may hinder or prevent the performance of the contract, including but not limited
to:
20.1 acts of God, flood, drought, earthquake or other natural disaster;
20.2 epidemic or pandemic;
20.3 terrorist attack, civil war, civil commotion or riots, war, threat of or
preparation for war, armed conflict, imposition of sanctions, embargo, or
breaking off of diplomatic relations;
20.4 nuclear, chemical or biological contamination or sonic boom;
20.5 any law or any action taken by a government or public authority, including
without limitation imposing a restriction, prohibition, or failing to grant a
necessary licence or consent;
20.6 collapse of buildings, fire, explosion or accident;
20.7 any labour or trade dispute, strikes, industrial action or lockouts;
20.8 non-performance by suppliers or subcontractors; and
20.9 interruption or failure of utility service.
21 Security Deposit
A £250 security deposit applies to all barn bookings. A Credit or Debit Card pre authorisation will be taken 3 days before the commencement of the booking. This authorisation will be deleted 7 days after the booking has completed. In the event of a charge needing to be applied up to the security deposit limit the guest will be notified by e-mail of the reason for the charge.
